Last week, I traveled to Europe to present a training on sustainers for an international group based in the Netherlands. Socially distanced and masked, of

Recently, I shared statistics from large organizations here and here.  Now, it’s time to look at what smaller nonprofits are doing when it comes to monthly giving. I

At a recent list serve, someone asked about how best to track initial and subsequent recurring gifts. There are two ways to do this. Note

You’ve probably heard about the latest trend in donors, called rage donors. In a way, these have been around for years, but they used to

Donors are fascinating people; and monthly donors, at times, even more so. If you’ve been following me for a while, you’ll know that one of

I was born and raised in the Netherlands where electronic bank payments, or direct withdrawals, were a way of life. Believe it or not, even