A monthly donor calling up to cancel is a dreaded call for any organization. It’s something nobody wants to hear. But it’s important to respond
A few weeks ago, NonProfit Pro shared an interesting NACHA case study on the long-term retention of those donors who give automatically through their bank
This post was written for and published at Nonprofit Pro. Some of the most successful (and perhaps even leading) nonprofits that are converting members to
I just finished Seth Godin’s book, “Poke the Box.” As always, it’s terrific, short and to the point. It really got me thinking: Godin tells us
If you’re an organization that has had monthly donors for a while, you’ll know that some of your monthly donors can and will stay with
This post was recently featured in Nonprofit Pro In one of the webinars I present on monthly giving, one of the polls is: “How often
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