30 Frazier Way, Marstons Mills, MA 02648

That Special Feeling That Follows Monthly Giving

You probably know by now that I’m a huge planner. Planning is actually part of the fun for me. Every year around this time, my husband and I look at our calendar to see when we can get away in the winter. It’s just a short trip to another part of the country. Typically it’s […]

What’s the top # Game Changer for Monthly Donor Retention?

I’m still on a sustainer “high.” I just came back from a fabulous “Sustainer Day,” organized by the Direct Marketing Association of Washington. In just four fast hours, nonprofits and service providers shared trends, best practices and ways they’re working to bring in new sustainers and improve monthly donor retention. Steve Froehlich from ALSAC/St. Jude finished […]

Go the Distance for Your Monthly Donors

As you may know, I travel a fair amount.  And when I do, I typically travel light and bring my bag on the plane. But when I fly somewhere to present a workshop, I need my “props,” extra handouts, etc.  So, I check my bag and hope the bag gets to the destination the same […]

If You Let ‘Bean Counters’ Call the Shots, Your Sustainer Program Could Suffer

… You’d think that every organization by now would be convinced that there are donors who are interested in supporting your organization by joining a sustainer program. … You’d think the tremendous feeling of excitement that these wonderful sustainers generate would permeate your organization.  Well, unfortunately, that’s not always the case. Sometimes, it’s the “financial […]

Top Characteristics Needed to Successfully Run a Nonprofit Sustainer Program

You’ve heard me say this before: ”Assign a driver!”—if you’re serious about growing your nonprofit sustainer program.  Just one driver who pulls it all together and who makes sure the car keeps running and is being maintained to keep on running for a very long time.  So, when I mentioned this at a recent conference, […]

What a canceled flight means for Sustainers…

It’s August—that means thunderstorms; perhaps even a hurricane. Weather issues mean flight delays. Waiting. And waiting some more!  You may not get to your destination today. Or if you’re on your way home, you may not get there until much later. You can get upset about it, but ultimately, it’s all about being safe.  But what does […]

8 Reasons to Start a Nonprofit Monthly Giving Program NOW

One of the key annual fundraising strategies I recommend you add (or rev up) this year is monthly giving. It’s one of the best ways I know to move the needle in improving your mid-level giving program, and to also serve as a pipeline to acquire new donors, upgrade current donors, and influence major and legacy giving. To […]

Sustainer Programs, Anyone?

I just got back from a tremendous few days in the Washington D.C. area, and I learned a lot about monthly sustainer programs. First, I was privileged to attend the Professional Face-to-Face Fundraisers Association meeting, where some 75 people listened to speakers on the latest trends in face-to-face sustainer fundraising and how one nonprofit tweaked […]

Can Monthly Giving Through Direct Withdrawals Work?

I was born and raised in the Netherlands where electronic bank payments, or direct withdrawals, were a way of life. Believe it or not, even credit cards there were required to be paid off every month, automatically, from your bank account. Things have changed there, but also here in the U.S. Now, the question, “can […]

How to Use the Power of the Phone in Your Fundraising Strategy

These days, there’s so much interest in new channels and the latest next “new shiny thing,” but did you know that there’s one medium you use everyday that has evolved tremendously over the past few years? That medium (the one that you’re holding in your hand right now or the one that’s very nearby!) is […]