Top 3 Ways to Steward Monthly Donors
The other day, one of my clients mentioned that she has been giving $10 a month to an organization for three years. She signed up on the street, and that was that—no phone call, no thank-you letter, no email, no newsletter, no anything. Well, after this had been going on for three years, she called […]
2018 M&R Study: Monthly Giving Revenue Up 40 Percent
I may have mentioned before that there really are not that many trend statistics tracking monthly giving revenue. For individual organizations, there are some wonderful analytics companies to look at trends and compare against their other clients, but that information is not publicly available. The only available stats I know of are: For small organizations (raising […]
What’s Your Measuring Stick for Monthly Donor Success?
I’m currently working on the analysis for a big national organization’s sustainer direct mail campaigns. One of the things we needed to settle on first was what they thought was important in measuring their monthly donor success. As you know, monthly gifts are typically small. So, if you only look at the first monthly gifts […]
Donors and Nonprofits Need To Budget for Effective Giving
Many organizations are in the process of budgeting for their next fiscal year. Here’s a guest blog from Chrissy Reynolds who wrote a great post on how important it is for both organizations AND donors to budget their donations. That fits nicely with monthly giving, don’t you think? Donations to the non-profit sector for charitable […]
How Nonprofits Should Act More like Businesses and Need the Management Focus
Here’s a guest blog where it’s all about the business focus for nonprofits. Somethings that’s very important when it comes to monthly giving. Once organizations see the power of those small donors, they’ll be more likely to focus on it more. As you know, nonprofit organizations are playing the positive role in the betterment of […]
Do You Support Monthly Giving?
You may know I’m a huge promoter of monthly giving. Why? Because it’s a great way to engage your small annual fund donors and increase your donor retention rates. And as a recent statistic showed, sustainer giving is indeed growing, especially online. Last year, 20% of online giving came from monthly donors (aka sustainers, recurring […]
What Do Monthly Giving, Mount Rushmore and Crazy Horse Have in Common?
You may now know that I’m a Dutch immigrant. I just celebrated my 25th anniversary being in this beautiful country! I still remember Apr. 10, 1993, when I flew from Amsterdam, Netherlands, to Boston Logan via Bangor, Maine, where we had to stop to refuel because Logan was closed by fog. It was a tremendous […]
Monthly Donor Commitment: It Matters
The Merriam Webster dictionary defines Commitment as follows: a promise to do or give something. A promise to be loyal to someone or something. The attitude of someone who works very hard to do or support something. Wow, that’s something isn’t it? Monthly donor commitment isn’t necessarily easy. It’s hard work. There are two different […]
10 Reasons Why Small Monthly Donors Are Worth the Effort
During a recent webinar, someone asked me a question. His finance people told him: “For $5 a month, it’s really not worth the effort. The finance charges are killing us.” This is another one of these monthly donor myths I’d like to debunk right away. My answer of course was this: “Yes, offering the $5 […]
Take Action Right Away to Improve Your Monthly Donor Retention
Over the past few weeks, I’ve presented numerous webinars on monthly giving. I’ve also had lots of conversations with organizations asking them about their challenges with their monthly donor retention. And the No. 1 problem is expiring credit cards. When that happens it’s really important to remember the following: The donors did not call you […]
